Shipping Information

If you have any questions regarding shipping, contact us by calling to +1 408-600-0657 (9am-9pm GMT+7) or emailing us at contact@tonkinjewelry.com
 
Shipping Rates & Delivery
We offer FREE WORLDWIDE SHIPPING to all countries using our standard method. Standard shipping to the US takes 7-15 business days and standard international shipping can take anywhere between 10-25 business days depending on your country's postal service.
Service Cost US Shipping  International Shipping
Standard Shipping FREE 7-15 Business Days 10-25 Business Days
Express Shipping $39.99 3-5 Calendar Days 3-5 Calendar Days
Track Your Order
All orders are processed for up to 5 days and come complete with a tracking number so you can stay up to date on your order once it is dispatched. Tracking may not be available to all countries. Once you have been notified of a tracking number, you may track the status of the shipment here.
 
Change of Shipping Address/Method
Our customer service is always willing to assist you in changing address, phone number, recipient or anything that you may need. Nevertheless, shipping information cannot be updated or changed once the order has been shipped from our facility. Please make sure that all information under shipping is correct before finalizing your order. If not, please contact us immediately. Tonkin Jewelry shall hold no responsibility if there is any loss incurred due to incorrect shipping information.
Size Guide

When shopping for ring or bracelet, it is important that you should be certain about your size. Your ring should fit your finger comfortably; snug enough so that it will not fall off, but loose enough to slide over your knuckle. Same goes for the bracelet.

There is one simple way to double check your size if you are not sure:

Use a fabric measuring tape and measure your finger/wrist. Lie the tape against the skin (do not pull it tight) and record your measurement. If you don't have a measuring tape available, use a flat ribbon and check your measurement against a ruler. After that, divide the number into 3.14 to get the diameter. For normal rings, such figure should be between 1.3cm (33/64 in) and 2cm (25/32 in), average girls’ size is 1.6cm (5/8 in). For normal bracelets, the diameter should be about 5.2cm (2 in 3/64") to 5.8cm (2 in 9/32"). 

Please keep in mind that it is preferable for the jewelry to be slightly loose rather than tight. Consider if you like your ring/bracelet fit to be more on the snug or loose side. If yours is between sizes, we recommend that you round up to the next available figure.

Diameter (mm/in) US Ring Size Circumference (mm/in)
14mm (35/64 in) US 3 44mm (1 in 47/64")
15mm (19/32 in) US 4 47.1mm (1 in 55/64")
16mm (5/8 in) US 5½ 50.3mm (1 in 63/64")
17mm (43/64 in) US 6½ 53.4mm (2 in 7/64")
18mm (45/64 in) US 8 56.5mm (2 in 7/32")
19mm (3/4 in) US 9 59.7mm (2 in 11/32")
20mm (25/32 in) US 10 62.8mm (2 in 15/32")

Once you got the sizes, congrats! Now let the shopping spree begin.